‘Star Trek’ Star John Cho: United Debacle a Result of ‘The Environment Trump Has Created’

“Star Trek” star John Cho has joined the chorus of those slamming United Airlines over video of police forcibly removing a customer from an overbooked flight. And as Cho sees it, the incident is a reflection of the national political climate since Donald Trump became president.

It’s hard not to see a connection between the environment Trump has created and what happened on that @united flight.

John Cho (@JohnTheCho) April 10, 2017

The man, reportedly a Louisville, Kentucky doctor, had not violated any laws. According to fellow passenger Audra D. Bridges, who posted video of his expulsion from the flight, United determined it needed to make room for four standby crew who needed to be in Louisville. The airline initially offered people $400 and a hotel stay to voluntarily take a different flight, but people were still allowed to board after this. Once the plane was filled, passengers were told that four people needed to give up their seats. The offer was then increased to $800, but no one budged.

Also Read: United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight (Videos)

At this point, United informed passengers that, because no one volunteered, the airline would use a computer algorithm to randomly select four passengers for removal – while still receiving the offered compensation.

This is within United Airlines’ rights. Thanks to the 1976 Supreme Court decision in Nader v. Allegheny Airlines, Airlines aren’t allowed to boot passengers on overbooked flights without compensating them. But they are allowed to boot them. So it is that United’s contract language says that when flights are overbooked, it can ask volunteers to give up their seats in exchange or vouchers or money, warning that any “request for volunteers and the selection of such person to be denied space will be in a manner determined solely by UA.”

But of course, what came next was the problem. Three of the randomly selected passengers left but the man captured in the video refused. So the airline called Airport law enforcement to forcibly remove him, resulting in visible injuries as the cops dragged him callously off the plane.

Cho did not clarify whether he was making a comment about police brutality, corporate indifference to customer needs, race (the passenger in question is of Asian descent), or another issue in relation to the Trump Administration.

As for United, the self-inflicted public relations head wound shows no signs of abating. On Monday, CEO Oscar Munoz defended the actions of Chicago aviation police and called the passenger “belligerent” and “disruptive” among other things. Later, a spokesperson for United told TheWrap, “We’re not blaming the customer, just stating the facts.”

Related stories from TheWrap:

United CEO Says Airline Isn’t Blaming ‘Belligerent’ and ‘Disruptive’ Passenger

What Should United Do Now? 3 Crisis PR Experts Tell Us

United We Slam: Merriam-Webster Volunteers Definition of ‘Volunteer’

United CEO Says Airline Isn’t Blaming ‘Belligerent’ and ‘Disruptive’ Passenger

United Airlines is doubling down on its claim that a passenger who was forcibly removed from one of its aircrafts due to overbooking was to blame for the incident.

In an email sent to employees around 5 p.m. local time on Monday CEO Oscar Munoz said the company had “no choice” but to remove the passenger — who was dragged out of the plane bleeding from his mouth — because he was “belligerent” and “disruptive.”

Munoz said that when company reps  “approached one of these passengers to explain apologetically that he was being denied boarding, he raised his voice and refused to comply with crew member instructions.”

Also Read: United CEO Got His Start at – Wait for It – Pepsi

United Airlines was a top trending topic on social media Monday after a video showing the passenger being ousted went viral. The man, reportedly a doctor en route to seeing his patients, could be seen being dragged through the aisle with a bloody lip, as fellow passengers screamed in horror.

But Munoz seems to put all the blame squarely on the passenger.

“He was approached a few more times after that in order to gain his compliance to come off the aircraft, and each time he refused and became more and more disruptive and belligerent,” Munoz went on to say in the email. “Our agents were left with no choice but to call Chicago Aviation Security Officers to assist in removing the customer from the flight. He repeatedly declined to leave.”

Munoz then claimed that, “Chicago Aviation Security Officers were unable to gain his cooperation and physically removed him from the flight as he continued to resist – running back onto the aircraft in defiance of both our crew and security officials.”

Asked whether the company is placing blame on the passenger rather than taking responsibility for what many believe was an overreach by the airline, a company spokeswoman told TheWrap: “We’re not blaming the customer, just stating the facts.”

Also Read: United We Slam: Merriam-Webster Volunteers Definition of ‘Volunteer’

Earlier in the day, Munoz was slammed for his initial statement to the press, saying: “This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened.”

Many criticized him for playing down the severity of the incident. But the airline rep insisted the word “re-accommodate” does not “represent his intention.”

You can read the entire letter obtained by TheWrap below:

Also Read: What Should United Do Now? 3 Crisis PR Experts Tell Us

Dear Team,

Like you, I was upset to see and hear about what happened last night aboard United Express Flight 3411 headed from Chicago to Louisville. While the facts and circumstances are still evolving, especially with respect to why this customer defied Chicago Aviation Security Officers the way he did, to give you a clearer picture of what transpired, I’ve included below a recap from the preliminary reports filed by our employees. 

As you will read, this situation was unfortunately compounded when one of the passengers we politely asked to deplane refused and it became necessary to contact Chicago Aviation Security Officers to help.  Our employees followed established procedures for dealing with situations like this. While I deeply regret this situation arose, I also emphatically stand behind all of you, and I want to commend you for continuing to go above and beyond to ensure we fly right. 

I do, however, believe there are lessons we can learn from this experience, and we are taking a close look at the circumstances surrounding this incident. Treating our customers and each other with respect and dignity is at the core of who we are, and we must always remember this no matter how challenging the situation. 

Oscar

Summary of Flight 3411

  • On Sunday, April 9, after United Express Flight 3411 was fully boarded, United’s gate agents were approached by crewmembers that were told they needed to board the flight.
  • We sought volunteers and then followed our involuntary denial of boarding process (including offering up to $1,000 in compensation) and when we approached one of these passengers to explain apologetically that he was being denied boarding, he raised his voice and refused to comply with crew member instructions.
  • He was approached a few more times after that in order to gain his compliance to come off the aircraft, and each time he refused and became more and more disruptive and belligerent.
  • Our agents were left with no choice but to call Chicago Aviation Security Officers to assist in removing the customer from the flight. He repeatedly declined to leave.
  • Chicago Aviation Security Officers were unable to gain his cooperation and physically removed him from the flight as he continued to resist – running back onto the aircraft in defiance of both our crew and security officials.
Related stories from TheWrap:

New United Passenger Video Emerges: ‘Just Kill Me’

United Committed ‘Brand Genocide’ With Passenger’s Removal, Says Crisis PR Expert

Journalist Condemns United’s Removal of Asian Passenger as an ‘Act of Racial Violence’

United CEO Got His Start at – Wait for It – Pepsi

United Airlines CEO Oscar Munoz might be the boss of America’s most hated corporation as of today, after video of a bloodied passenger being forcibly dragged off a flight from Chicago to Louisville on Sunday went viral.

That video dominating the airwaves and social media was undoubtedly a relief to PepsiCo, which produced a poorly-received commercial showing Kendall Jenner handing a police officer a can of soda in a scene inspired by a Black Lives Matter protest in Louisiana, making the company last week’s punching bag. But PepsiCo and United have something else in common: Munoz got his start at the soda company, working in various financial positions there between 1982 and 1986, according to his LinkedIn profile.

Munoz took over the top job at United in September 2015 after a 12-year career at railroad company CSX. He has been a United board member since 2004. His United tenure got off to an inauspicious start — Munoz suffered a heart attack on his 38th day on the job that sidelined him for months and required him to receive a heart transplant. However, Munoz recovered and has guided United through a profitable stretch for the company, with its stock price jumping nearly 30 percent since he took over.

Also Read: United Committed ‘Brand Genocide’ With Passenger’s Removal, Says Crisis PR Expert

United’s boss also has some Southern California connections. He received his bachelor’s degree in 1982 from the University of Southern California and picked up an M.B.A. in 1986 from Pepperdine University.

Related stories from TheWrap:

New United Passenger Video Emerges: ‘Just Kill Me’

United Committed ‘Brand Genocide’ With Passenger’s Removal, Says Crisis PR Expert

United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight (Videos)

What Should United Do Now? 3 Crisis PR Experts Tell Us

Three crisis PR experts agree that United Airlines is in a terrible place after a passenger was forcibly dragged from an overbooked flight — but they don’t agree on the best way out. Two believe CEO Oscar Munoz may need to step down for the company to bounce back.

Eric Schiffer, CEO of ReputationManagementConsultants.com, told TheWrap that United committed “brand genocide” — and believes Munoz should step down, or that the company’s board should condemn his management.

“I would send out an authentic, heartfelt, true message from the heart on a human level and just say, ‘God, we so messed up,’” he told TheWrap. “And own it — that’s the problem most corporations have. United has not united their customers — instead, there is a crack in the union.”

Also Read: United Committed ‘Brand Genocide’ With Passenger’s Removal, Says Crisis PR Expert

A few hours after video of the dragging surfaced on social media, Munoz said in a statement: “I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with authorities and conduct our own detailed review of what happened.” United has also noted that Chicago aviation police, not United employees, dragged the passenger.

Michael Bilello, founder and practitioner at Centurion Strategies, believes it’s important to put a clear review plan in place and to start a social media campaign that is more human and empathetic. He said previous responses have seemed canned, which has elicited outrage.

“I would shut down all communication for a 24-hour period — there’s no point to further insult people with those statements and it doesn’t matter what they say, their brand has been damaged,” he said.

He adds that this is beyond anything United can fix on its own.

“This is going to take a lot of time, a lot of people to make this better with extended travel offers, and reinforcing how they made improvements,” he said. “Only the public telling their peers will tell if they will ever recover. United’s word means absolutely nothing. They are, what I would call, brand bankrupt.”

See Videos: New United Passenger Video Emerges: ‘Just Kill Me’

Chad Kawalec, president of Brand Identity Center in West Hollywood, agrees with Bilello.

“The only thing they can say is they are revamping their training where customers come first, not their employees,” he told TheWrap. “If one more thing happens, [the CEO] probably should step down. He’s not accepting responsibility although you would think he would. It’s the same thing Trump does — ‘let’s do an investigation’ when there’s a video. What’s the investigation? It doesn’t matter, it’s done. The public opinion is sealed.”

He also said that the CEO’s statement or the carefully worded responses won’t be enough to salvage the situation, and that “bolder” things need to be done.

“In a lot of ways, it’s going to be next to impossible to completely recover from this unless they do something much bolder than their CEO’s announcement,” he added. “Brand is all about trust, and what you are trusting an airline to do is get you where you need to go. And the fact that they did this is going to eclipse any sort of advertisement and PR they are trying to do.”

He added, “Those viral videos are going to cost them millions in advertising … Their brand is at the mercy of public opinion and they are not controlling the public opinion.”

Related stories from TheWrap:

United Airlines Gets Dragged Hard on Twitter Over Passenger Removal Video

United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight (Videos)

Delta Throws Shade at United Over Leggings Ban

United We Slam: Merriam-Webster Volunteers Definition of ‘Volunteer’

Fasten your seat belts. It’s going to be a bumpy ride.

Merriam-Webster’s online dictionary gave United Airlines a free lesson in “English 101” after the carrier forcibly removed a man from an overbooked flight because, as the airline put it, he refused to “volunteer” to give up seat.

“Lookups for ‘volunteer’ are up 1900%,” the dictionary’s digital team tweeted on Monday, along with a link to definition of the word.

Also Read: United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight (Videos)

“Volunteer means ‘someone who does something without being forced to do it,’ especially a person who joins the military or who does work for no pay,” Merriam-Webster explained.

United Airlines was a top trending topic on social media Monday after a video showing a passenger being forcibly removed from one of its overbooked flight went viral. The man, who says he’s doctor, could be seen being dragged through the aisle with a bloody lip, as fellow passengers screamed in horror.

????Lookups for ‘volunteer’ are up 1900%. https://t.co/qNAcMyplhZ

— Merriam-Webster (@MerriamWebster) April 10, 2017

Merriam-Webster has become famous for its clever social media trolling of Donald Trump & Co., though the dictionary claims its tweets are just a response to people’s searches.

Also Read: Merriam-Webster Dictionary Denies It’s Trolling Trump on Purpose (Exclusive)

Either way, M-W’s definition of “volunteer” flies in the face of United Airline’s somewhat tone-deaf response to the incident.

“After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,” the company said in a statement Monday morning.

Literally adding insult to injury, the airline’s CEO Oscar Munoz apologized for having to “re-accommodate” its customers.

Note to M-W: Seems United may need a refresher on the words “apology” and “re-accomodate” as well.

I just want someone from United to explain the phrase “refused to volunteer” to me.

— Alt-Thin Brown (@jteeDC) April 10, 2017

I see you’re using the Hunger Games definition of “volunteer.” Bold strategy, cotton. #United https://t.co/JsVZdWGUPr

— Matthew Kopf (@matthew_kopf) April 10, 2017

United: We’re overbooked. Anyone want to volunteer?
Passenger: Im not leaving. United: Thank you for volunteering.

— Mason Isaacson (@jeansandahoodie) April 10, 2017

Also Read: United Airlines Gets Dragged Hard on Twitter Over Passenger Removal Video

Is this volunteer? #BoycottUnited @united pic.twitter.com/1hiZUjGPxG

— 팜 (@2_5pam) April 10, 2017

@united What is wrong with your customer service?Someone being dragged out of plane is clearly not a volunteer. #flight3411

— Ostroxe (@Ostroxe_Siege) April 10, 2017

@united @USAnonymous Clearly they don’t know what “volunteer” means. #dontflyunited

— Chris Terrell (@terrellizer) April 10, 2017

Related stories from TheWrap:

Patricia Arquette Calls United Leggings Ban ‘Terrible,’ Airline Defends Decision

Chrissy Teigen Vows to Go Topless on United Airlines Flight, Twitter Does a Happy Dance

Frequent Liars Club? ‘Real Housewives’ Couple James and Amber Marchese Lied About Flight Fight, Airline Says

‘Thor: Ragnarok:’ 11 Things We Know So Far (Photos)

Ever since filmmaker Taika Waititi was announced as the director of “Thor: Ragnarok,” Marvel fans have been eager to see what the director of “What We Do in the Shadows” and “Hunt for the Wilderpeople” would do with the God of Thunder. On Monday morning they found out when Marvel dropped the sizzling hot new trailer for the film, and the response was what amounts to universal celebratory gasping. Set against Led Zeppelin’s thunderous “Immigrant Song” and full of imagery straight out of the comics, the new spot clues us in where Thor and what he has been up to — here is what we learned.

1. Thor is a prisoner
The trailer opens with the God of Thunder hanging in chains ready to fall into a lava pit. Thor addresses the audience, “I know what you’re thinking… how did this happen?”

2. Cate Blanchett‘s Hela
Seems like Marvel has finally gotten around to addressing it’s villain problem as multiple Oscar winner Cate Blanchett enters the Marvel Cinematic Universe as the villainous Hela, goddess of Death.

3.  Mjolnir destroyed
Hela firmly grasps Thor’s hammer Mjolnir and proceeds to crush it with ease in her hands! In the comics, Mjolnir has been destroyed more than once and each time, Thor’s hammer always come back together when most necessary.

4. Asgard is dead!
Hela not only destroys Mjolnir but also unleashes her wrath against Asgard itself.

5. Tessa Thompson‘s Valkyrie
The trailer features the first look at Tessa Thompson as Valkyrie as she drags the God of Thunder off in a net after the fall of Asgard.

6. Jeff Goldblum as The Grandmaster
The trailer also gives us the first look at Jeff Goldblum as the Grandmaster, one of the elders of the Marvel Cinematic Universe known for spending eternity indulging their obsessions. (The Collector, played by Benicio Del Toro in 2014’s “Guardians of the Galaxy,” is also an Elder.) The Grandmaster is a cosmic game player whose favorite game is forcing two opposing teams to fight.

7. Idris Elba returns as Heimdall
Elba returns to the Marvel Cinematic Universe and we get to see Heimdall out of his armor engaged in a fight sequence outside of Asgard. Is he looking for Thor?

8. Loki returns
You can’t have a Thor movie without Tom Hiddelston’s Loki who sports a new headpiece lifted straight from the comics that allows Loki’s long, black hair to flow freely from his head.

9. Gladiator Hulk
After years of rumors, we finally get to see the Gladiator Hulk for the first time in his glorious gladiator armor lifted straight from the pages of the “Planet Hulk” storyline.

10. Skurge
A hot easter egg in the trailer hardcore fanboys will recognize features Skurge the Executioner, played here by Karl Urban. The shot directly references the character’s most iconic moment, which comes at the conclusion of one of the more memorable stories in writer-artist Walt Simonson’s run on “Thor,” which is widely considered to be the greatest Thor run ever.

10. Jack Kirby Homage
The trailer also gives a nod to Marvel legend Jack Kirby and features one of the Celestial’s – Arishem the Judge. The Celestials, created by Kirby in 1976, are almighty beings who seed life throughout the galaxy. You’ll also notice the background art that also draws heavily from Kirby’s flamboyant visual style.

11. Thor vs Gladiator Hulk in the arena
The moneyshot of the trailer teases the epic gladiator style fight between Avengers Thor and Hulk. Who wins? We will find out this November.

If you like this trailer, check out 14 Biggest Superhero Movies Opening in 2017, From ‘Power Rangers’ to ‘Wonder Woman’ (Photos)

 

 

 

 

 

 

United Committed ‘Brand Genocide’ With Passenger’s Removal, Says Crisis PR Expert

“Brand genocide.” A “world-class debacle on an epic scale.” A “gruesome, epic-scale fail.” These are a few of the phrases  a top crisis manager uses to describe United Airlines’ removal-by-dragging of a passenger on an overbooked flight.

Eric Schiffer, CEO of ReputationManagementConsultants.com, told TheWrap that United’s new gaffe is even worse than its last PR mess, in which it barred female travelers for wearing leggings.

“It’s a gruesome, epic-scale fail that follows their leggings crash landing. At United, their CEO is clearly clueless about dealing with the public and the customers, and they are embarking on brand genocide with a brand that was trusted and loved that is now causing people to generate stress hormones when they hear the name,” Schiffer said. “This is everything that you learn as a brander as to what not to do. It’s like they’ve gone to the Donald Trump School of Media Relations.”

Also Read: Journalist Condemns United’s Removal of Asian Passenger as an ‘Act of Racial Violence’

Video of the now-infamous removal shows security agents dragging a screaming passenger from his seat as other passengers look on in shock. In a statement, United tried to stress that the men who dragged the passenger did not work for United. The Chicago Department of Aviation said an officer had been placed on leave and that the dragging “was not in accordance with our standard operating procedure.”

“Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,” the statement read. “We apologize for the overbook situation. Further details on the removed customer should be directed to authorities.”

Schiffer said one of United’s biggest problems is that the passenger hadn’t done anything wrong.

“This man was a professional — this isn’t someone who was trying to get over on United,” Schiffer added. “He was seated and paid for a seat, and this is a discretionary call on their part and it’s the kiss of death to customer trust. When you go onto a United flight, you don’t think there will be blood and you don’t think you’re going to be slammed in the face.”

A few hours after the incident first surfaced on social media, United CEO Oscar Munoz said in a statement: “I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with authorities and conduct our own detailed review of what happened.”

See Videos: United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight

But the statement and the way the United PR team handled the situation, said Schiffer, is not the way this incident should have been dealt with.

“I think their CEO learned public relations from the Nazi party,” added Schiffer. “I think you will see an effect on sales for people that are disgusted by both the action and the Nazi party-like PR responses, and it’s catastrophic for a brand’s trust. United thinks they have monopoly and on paper they do, but what they fail to understand is that customers still have a choice and they will exercise it if they feel their safety is now at risk.”

Chad Kawalec, president of Brand Identity Center in West Hollywood, agreed with Schiffer that Munoz should have handled the situation better.

“The CEO is absolving himself of anything,” he told TheWrap. “Instead of taking responsibility, he just said there’s an internal investigation that will take place. It’s going to be next to impossible to completely recover from this unless they do something much bolder than their CEO’s announcement. Brand is all about trust, and what you are trusting an airline to do is to get you where you need to go. And the fact that they did this is going to eclipse any sort of advertisement and PR they are trying to do.”

The worst part, said Kawalec, is that customers will now worry about what United might do to them — and instead chose a rival like American Airlines, Southwest and Virgin America.

“The most devastating thing is that the passenger wasn’t being rowdy — this is an incident that could happen to you, it could happen to me,” Kawalec told TheWrap. “He did nothing, that’s why it’s extra severe. Their brand is currently at the mercy of public opinion and they are not controlling the public opinion.”

He noted that the passenger was a doctor who said he needed to take the flight to meet with patients. One journalist has already accused United of an “act of racial violence” because the dragged customer was Asian.

“The fact that the passenger was Asian — the fact that they talk so much about diversity — is going to kill them. The fact that he was a doctor trying to get to his patients is going to kill then. The fact that he he was innocent — it’s going to kill them,” said Kawalec.

Also Read: United Airlines Gets Dragged Hard on Twitter Over Passenger Removal Video

So what should be their next step? While Schiffer believes the CEO should step down or have the board condemn his management, Michael Bilello, founder and practitioner at Centurion Strategies, believes it’s important to put a clear plan in place for internal and external review and put together a solid social media campaign that is more human and empathetic than their canned responses they have been firing off against outraged people on social media.

“I would shut down all communication for a 24-hour period — there’s no point to further insult people with those statements and it doesn’t matter what they say, their brand has been damaged,” he said.

“In a short term, this will really hurt them,” added Schiffer. “In business terms, this will be managed. They have the money to do the ads, to put out the negative messages and they can get by through just the power of the scale they have, but they are definitely going to lose customers.”

Bilello, however, says that this is beyond anything United can fix on their own.

“In my humble opinion, this is beyond anything they can do,” he concluded. “This is going to take a lot of time, a lot of people to make this better with extended travel offers and reinforce how they made improvements. Only the public telling their peers will tell if they will ever recover. United’s word means absolutely nothing. They are, what I would call, brand bankrupt.”

Related stories from TheWrap:

Delta Throws Shade at United Over Leggings Ban

Patricia Arquette Calls United Leggings Ban ‘Terrible,’ Airline Defends Decision

Chrissy Teigen Vows to Go Topless on United Airlines Flight, Twitter Does a Happy Dance

Chris Evans Gives Tom Brady a ‘Pass’ for Supporting Donald Trump

Chris Evans‘ unfaltering adoration for the New England Patriots overshadows everything — even his dislike for President Trump.

The Captain America actor has been increasingly politically active since Donald Trump won the election in November, tweeting his disdain after the result was announced and calling it “an embarrassing night for America.”

This is an embarrassing night for America. We’ve let a hatemonger lead our great nation. We’ve let a bully set our course. I’m devastated.

Chris Evans (@ChrisEvans) November 9, 2016

And while Trump outed Patriots QB Tom Brady as a supporter last year, Evans isn’t holding his hero’s political views against him.

Also Read: Watch Tom Brady’s Jersey Get Stolen Again at Red Sox Opening Day (Video)

“Well, I tell you what. If anyone gets a pass it’s Tom Brady,” the Boston-born actor told USA Today. “

“I’m just going out of my way to give Tom Brady a pass. He gave me five rings. What am I supposed to do? He gets a pass,” he continued.

Also Read: Tom Brady Book, Movie In the Works From Oscar Nominated ‘The Fighter’ Writers

Evans admitted last week to Jimmy Kimmel that he holds Brady on such a pedestal that he doesn’t even want to meet him.

“I just want to let him be the thing I imagine he is, and that’s it. That’s good enough for me,” the “Avengers: Infinity War” said on “Jimmy Kimmel Live!”

As for his political opinions in regards to anyone other than the Super Bowl LI MVP, Evan went on to tell USA Today, “I’m a citizen first, actor second. I know a lot times actors get grief for having their opinions shared, and people label you as ‘out of touch,’” he said.

“That’s fine if you feel that way, But also it doesn’t negate what I think and feel. And I have a right to share it. More than anything else I’m a citizen of America. And I have my thoughts and opinions.”

Also Read: Super Bowl MVP Tom Brady Puts a Smile on for Roger Goodell, Tears Up Over His Mom

Watch Evans freaking out over Brady’s comeback win against the Atlanta Falcons in Super Bowl LI in the video below.

I definitely kept my cool when we scored in OT to win the game @thescottevans @Renner4Real @LOZOg @peck_j pic.twitter.com/2LXfcgx8dE

Chris Evans (@ChrisEvans) February 6, 2017

Related stories from TheWrap:

‘Gifted’ Review: Chris Evans Plays a Devoted Father Figure in No-Frills Drama

Super Bowl LI: Taylor Swift, Chris Evans, Chrissy Teigen Invade Hottest Parties in Houston (Photos)

Is Chris Evans Holding Back His Genius Niece? Watch ‘Gifted’ Trailer (Video)

United Airlines Gets Trolled Hard on Twitter Over Passenger Removal Video

The skies might have been friendly for United Airlines on Monday, but Twitter was anything but amiable for the airline after video surfaced of a passenger being removed from an overbooked flight.

As the disturbing footage made the rounds, Twitter users reacted with the expected emotions — outrage, sadness and, yes, humor. Amid the calls to boycott United, many let fly with barbed jokes directed at the airline.

A common theme among the zingers:  Comparing United’s new PR nightmare to the one experienced by Pepsi last week, after the soda brand was roundly blasted for its protest-themed ad.

“Pepsi – ‘No PR team has had it tougher than us lately.’  United – ‘Hold my beer,’” went one variation on the joke that saw many iterations among the Twitterati.

Also Read: United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight (Videos)

“Mondays, amiright, @United?” a brief zinger offered.

A number of United’s critics compared the aggressive customer-relations move to the tactics of the Trump Administration.

“How To Lose Customers & Turn People Against You, featuring -Pepsi -United Airlines -The Trump Administration,” tweeted one wag.

Also Read: Delta Throws Shade at United Over Leggings Ban

“BREAKING: Trump names United the official airline of the Middle East peace process,” a similarly-themed tweet offered.

Numerous tweets suggested new slogans for the airline, such as, “United Airlines: First we ask nicely. Then we beat the sh-t out of you.’” And, “#United Airlines has a new slogan: Fly later, or we’ll smash your face in.”

Yet another critic called out United both for the passenger-dragging video and for its recent decision to refuse a passenger a seat because of her wardrobe.

Also Read: Chrissy Teigen Vows to Go Topless on United Airlines Flight, Twitter Does a Happy Dance

“So #United have such standards that they won’t let you fly in leggings, but will happily beat a Doctor unconscious,” the critic wrote. “Seems legit.”

A United spokesperson told TheWrap in an email Monday morning that passengers had been taken off the flight because it was overbooked and one customer refused to leave the aircraft voluntarily.

“Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,” the statement read. “We apologize for the overbook situation. Further details on the removed customer should be directed to authorities.”

Buckle up and read on for more responses.

United’s new seating plan pic.twitter.com/QhbvhdClqW

– SANGHERA (@i_am_sanghera) April 10, 2017

Pepsi – “No PR team has had it tougher than us lately” United – “Hold my beer”

– Jordan (@JardonTV) April 10, 2017

Mondays, amiright, @United?

United pic.twitter.com/Y1FaLCr6s9

– MJ⛳️ (@MJGWrites) April 10, 2017

Love this @united. #unitedAIRLINES pic.twitter.com/qcEOmeenkw

– Andre Walker (@andrejpwalker) April 10, 2017

Heard a passenger complain that security was taking too long, the security guards response “at least you’re not flying with @united

– Thomas Keegan (@tkeegan45) April 10, 2017

BREAKING: Trump names United the official airline of the Middle East peace process.

– Mikel Jollett (@Mikel_Jollett) April 10, 2017

United: We’re overbooked. Anyone want to volunteer?
Passenger: Im not leaving. United: Thank you for volunteering.

– Mason Isaacson (@jeansandahoodie) April 10, 2017

Fixed @united CEO Oscar Munoz’s statement a lil bit for y’all. pic.twitter.com/BjazOyE2vz

– Lily Herman (@lkherman) April 10, 2017

United Airlines — Our service can’t be beat! Passengers, however…. #UnitedAirlines #CUSTOMERSERVICEFAIL

– P Patrick Hogan (@soccernurd) April 10, 2017

On Southwest, “Bags Fly Free.”
On United, “We Drag You and Your Bags Off Your Flight For Free.”*

– Norman Chad (@NormanChad) April 10, 2017

#United Airlines has a new slogan: Fly later, or we’ll smash your face in.

– Carlos Cunha (@Prosateur) April 10, 2017

.@realDonaldTrump ‘s next attack on Assad will involve booking Assad on a United Airlines flight #united #unitedAIRLINES pic.twitter.com/Gmg1gYlgJN

– Bob Schneider (@Bobndc) April 10, 2017

So #United have such standards that they won’t let you fly in leggings, but will happily beat a Doctor unconscious. Seems legit.

– Dr Gillian McQueef (@TheDivineSalM) April 10, 2017

United is trying out their new slogan today
“United, We Drag.”

– Resist????????Now ☮ (@ItIzBiz) April 10, 2017

United we stand, Divided we at least have a seat.

– Gabbbar (@GabbbarSingh) April 10, 2017

Related stories from TheWrap:

United Slammed as ‘Disgusting’ After Man Is Forcibly Dragged Off a Flight (Videos)

Delta Throws Shade at United Over Leggings Ban

Chrissy Teigen Vows to Go Topless on United Airlines Flight, Twitter Does a Happy Dance

‘Born in China’ Review: Disney Animal Doc Is Cutesy and Contrived, But…Baby Panda!

Another April, another Disneynature release, and we’ve now seen enough of these films to pretty much know what to expect:

The cinematography will be gorgeous, featuring lots of breathtaking time-lapse footage of clouds rolling over the savannah or the tundra or wherever; over-adorable narration, in which an A-list actor bestows human names upon the wild-animal “characters” and waxes effusive over a mother’s love in the wild; and a sanitized, Disney-fied version of nature in which apex predators usually have their dinner just out of camera range.

“Born in China” doesn’t flip the script in any significant way, but while the storytelling here has significant weaknesses, it’s hard to stay mad at any movie that offers so many close-ups of an insanely adorable baby panda.

Also Read: BBC America to Produce 7 Episodes of ‘Blue Planet II’

The voice-over from John Krasinski tells us that that baby panda is Mei Mei, who spends the first year of her life being hovered over and obsessively tended to by Ya Ya, whom the script (by David Fowler, Brian Leith, Phil Chapman and director Chuan Lu) refers to as a “helicopter mom.” Mei Mei is a scene-stealer, so it’s always a little disappointing when the film cuts away to other creatures in other parts of the country.

We also meet golden snub-nosed monkey Tao Tao, whose lack of maternal focus has led him to run wild with his peers; snow leopard Dawa, feeding her young offspring and keeping them safe from predators and other leopards who would usurp their territory; and a group of female chiru (Tibetan antelopes) who leave the men behind every spring so they can give birth. (The G-rated “Born in China” is very matter-of-fact about showing baby chiru sliding right out of mommy; it’s a little more skittish about showing Dawa making a meal of a sheep.)

Also Read: Leonardo DiCaprio Meets With Donald Trump on Environment

While previous Disneynature titles (“Bears,” “African Cats,” “Monkey Kingdom,” “Chimpanzee”) have offered fairly contrived storylines, heavy on the anthropomorphism — they also told a full story (usually a year in the life) of the animals it featured. “Born in China” hops back and forth so much from species to species that it never quite hits its dramatic stride.

China offers a vast array of geographical terrain — and through sheer coincidence, it happens to have one of the world’s largest moviegoing audiences. But the fact that these very different animals all happen to live in the same country isn’t enough of a narrative thread to weave these disparate tales together.

See Video: ‘An Inconvenient Sequel’ Trailer: Watch the 9/11 Memorial Flood in Al Gore’s New Doc

The closing credits show us the animals that didn’t end up getting star billing in the film (wolves and cranes among them). It also offers the sight of the long-suffering camera crews, mucking about in swamps or buried in snowdrifts just to get the perfect shot. Lu and his crew do certainly capture extraordinary footage, and the Disneynature movies make an effective gateway for young children to become interested both in documentaries (they can watch the more brutal stuff when they’re older) and the environment itself.

And in an era in which we have an administration seemingly unconcerned with the gutting of the planet and of the species that live upon it, it’s never too early to remind kids of the fragility and majesty of life on Earth’s every corner.

Related stories from TheWrap:

Animal Planet Orders ‘Animal House’ Starring HGTV ‘Design Star’ Winner (Exclusive)

‘The Vet Life’ Renewed by Animal Planet for Season 2 – Watch a Teaser (Exclusive)

NOVA’s Flint Water Crisis Special Explores Impact of ‘Environmental Criminals’

Short Documentary Oscar Nominees on Earning Trust, Telling Life and Death Stories (Exclusive Video)

Paolo Sorrentino Casts Toni Servillo to Play Silvio Berlusconi

ROME – Oscar-winning director Paolo Sorrentino is forging ahead with his film about Silvio Berlusconi, with actor Toni Servillo (“The Great Beauty”) now cast to play the Italian media tycoon-turned-prime minister. The tentative plan is for the Italian-language pic about Berlusconi and his inner circle to start shooting in Italy this summer. Further casting is underway…. Read more »

‘A Date for Mad Mary,’ ‘Moonlight’ Big Winners at Irish Film Awards

Darren Thornton’s comedy drama “A Date for Mad Mary” was named best film at the Irish Film and Televison Academy’s Film and Drama Awards in Dublin. Oscar-winner “Moonlight” took home the prize for best international film from the awards ceremony Saturday. “Moonlight” beat out rivals “Manchester by the Sea,” “La La Land” and “Hacksaw Ridge”… Read more »

Laura Poitras Follows Julian Assange Through 2016 Election in ‘Risk’ Trailer (Video)

Showtime premiered the first trailer for the Laura Poitras documentary “Risk” during the season finale of “Homeland” on Sunday night.

The film, Poitras’ follow-up to her 2014 Oscar-winning documentary “Citizenfour,” was filmed over six years including through the 2016 presidential election and up to the present, following Wikileaks founder Julian Assange and those who surround him.

“This is not the film I thought I was making,” Poitras says in the trailer. “I thought I could ignore the contradictions, I thought they were not a part of the story. I was wrong. They were becoming the story.”

Her words are followed by leaked audio in which Poitras herself is described “a documentary filmmaker who is known to be anti-U.S.” by the FBI.

Also Read: ‘Risk’ Director Laura Poitras on WikiLeaks, Julian Assange and US Election: ‘It’s Pretty Bleak’

“Risk” was originally intended to be the final documentary in Poitras’ trilogy about the aftermath of 9/11, which began with “My Country, My Country” in 2006 and “The Oath” four years later. “Citizenfour” was a detour that originally arose from Poitras’ contact with whistleblower Edward Snowden during her work on “Risk.”

Executive produced by “Mr. Robot” creator Sam Esmail, “Risk” hails from Field of Vision and First Look Media. Showtime Networks has partnered with NEON to release the film theatrically nationwide ahead of its premiere on the network this summer. A version of the film first premiered at the 2016 Cannes Film Festival last May.

Also Read: ‘Risk’ Cannes Review: Laura Poitras Takes Intimate Look at WikiLeaks’ Julian Assange

“It is an exciting time to be working with Showtime and Neon,” Poitras said in a statement. “Both organizations are thinking outside the box about how to bring complex stories to a wide audience. I am thrilled to team up with them on RISK.”

Watch the video.

Related stories from TheWrap:

Julian Assange: WikiLeaks Will Share CIA Hacking Tools With Tech Companies

What is WikiLeaks’ ‘Vault 7?’ Here’s Why It’s All Over Your Twitter Feed Today

WikiLeaks’ Julian Assange Tells Hannity ‘Our Source Is Not the Russian Government’ (Video)

Newswire: Another Michael Crichton adaptation is in the works

It’s been 14 years since Richard Donner’s Timeline thrilled audiences with how bad and forgettable it was, and now it seems like the world is ready for another big-screen Michael Crichton adaptation. According to The Hollywood Reporter, director Joachim Ronning is talking with Amblin Entertainment about taking on Micro, an adaptation of a Crichton book about a group of graduate students who go to Hawaii to work for—what else?—a “mysterious biotech company” that ends up shrinking them and throwing them out into the rain forest. Basically, if Rick Moranis is willing to come out of retirement, they could call it Honey, I Shrunk The Grad Students.

Ronning is one of the two directors on the upcoming Pirates Of The Caribbean: Dead Men Tell No Tales, having previously made the Oscar-nominated Kon-Tiki with his regular directing partner Espen Sandberg in 2012. The Micro screenplay was written by …

Location Managers Unveil Award Winners

Oscar nominees La La Land and Hidden Figures, The Night Manager and rookie series Westworld and The Crown were among the winners last night at the fourth annual Location Managers Guild International Awards on the Warner Bros lot. Trophies were handed out in seven categories covering film, TV and commercials.
The black-tie ceremony also featured Lori Balton, the first location pro to be accepted into the Academy of Motion Picture Arts and Sciences, given the Trailblazer…

Deadline’s The Contenders Emmys Underway

Deadline’s The Contenders Emmys 2017 is kicking off this morning with Issa Rae of HBO‘s Insecure about to hit the stage at a packed DGA Theater in Hollywood for a jam-packed kickoff to TV awards season.
After its successful launch last year as a sequel to our long-running annual The Contenders Oscars event, today’s all-day Contenders Emmys shindig is packed with our biggest lineup ever. Starting with the Netflix-sponsored buffet breakfast and Rae, there will be more than…

‘La La Land,’ ‘Hidden Figures’ Score Feature Film Wins at LMGI Awards

Although “La La Land” didn’t win best picture at the Oscars, Damien Chazelle’s neo-musical did cop one final trophy at the 4th annual Location Managers Guild International Awards on Saturday night, where it took home the prize for outstanding locations in a contemporary film. The honors went to the film’s supervising location manager Robert Foulkes… Read more »

Diane Von Furstenberg Calls Tucker Carlson ‘White Man With a Small Penis’ (Video)

On the last day of the Women in the World Summit, Diane von Furstenberg told the world what she thinks about Fox News pundit Tucker Carlson.

According to the Huffington Post, the designer was on a “Designing Disruption” panel with “Black-ish” star Tracee Ellis Ross and Teen Vogue editor Elaine Welteroth when she responded to a news clip from February that featured Teen Vogue writer Lauren Duca defending her article “Donald Trump is Gaslighting America” to Carlson.

Duca appeared on “Tucker Carlson Tonight” in December to discuss a confrontation between a JetBlue passenger and Ivanka Trump. Entertainment Weekly reported that Carlson repeatedly interrupted the writer and targeted her for writing articles about Ariana Grande and fashion.

Also Read: It Looks Like Teen Vogue Writer Who Clashed With Tucker Carlson Is Getting Own Show

Carlson then said to her, “You should stick to thigh-high boots. You’re better at that.”

Furstenberg had no tolerance for that and told the panel’s audience, “It’s only the vengeance of the white man with a small penis.”

See Video: Tucker Carlson Tells Univision’s Jorge Ramos: ‘You’re Whiter Than I Am’

A representative for Carlson has not yet responded to TheWrap’s request for comment.

Watch the clip above.

Related stories from TheWrap:

Fox News’ Tucker Carlson Set to Interview President Trump

Tucker Carlson Mocks Oscars Chaos: ‘It Couldn’t Happen to Better People’ (Video)

Tucker Carlson, CT Gov Clash Over Illegal Immigration: ‘The President Can’t Order Us To Do Federal Work’ (Video)